Microsoft Teams Training

A picture of the Microsoft Teams training iconMicrosoft Teams, the chat-based workspace in Office 365. When teams have a dedicated place designed to help them be more effective together, there’s no limit to what they can achieve. Teams is a wide topic that includes Chat, Calling, Collaborating on files and more! Ripped Orange have a range of courses that can be arranged to suit and now overwhelm users.

Microsoft Teams – Introduction to Collaboration and Meetings

Learn how to collaborate using Microsoft Teams including sing chat for conversations and how to share and work together on a document.

Attendees will practice how to setup and join meetings in Microsoft Teams so they can communicate and present content.

Key topics covered in this course:

  • What is Microsoft Teams?
  • Navigating in the application
  • Chatting, calling and sharing your screen
  • Collaborating on documents in a team
  • Creating and joining meetings

Microsoft Teams – Introduction to Teams Phone System

Provide attendees with the knowledge they need to change from their current phone system to the Microsoft Teams phone system. Advanced options include transferring and parking calls calls and setting up call answering rules.

Key topics covered in this course:

  • Making and receiving calls
  • Placing calls on hold, transferring and parking calls
  • Setting up and using Voicemail
  • Managing call answering rules

Microsoft Teams – Rooms

Attendees will learn how to successfully join a meeting using Microsoft Teams Rooms hardware, including desktop units, cameras and microphones.

After completing the training participants will be able to join or create a meeting.  They will also practice how to present content, share a screen and troubleshoot issues.

Key topics covered in this course:

  • What is Teams Meeting Rooms?
  • Joining a meeting
  • Participating in a meeting using the dock
  • Creating a new meeting from the room
  • Using Surface Hub and Whiteboard (optional)
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