Microsoft Teams, the chat-based workspace in Office 365. When teams have a dedicated place designed to help them be more effective together, there’s no limit to what they can achieve. Teams is a wide topic that includes Chat, Calling, Collaborating on files and more! Ripped Orange have a range of courses that can be arranged to suit and now overwhelm users.Provide users with the knowledge they need to setup and join meetings in Teams so they can communicate via audio, video and advanced collaboration features. Users will learn how to manage settings to control meeting options.

Users will also learn how they can use the chat function in Microsoft Teams to chat in private or in a Team, concluding how to access files and collaborate on these files

Key topics covered in this course:

• When and how to use the chat in private or in a team
• Creating and joining meetings
• Managing meeting settings
• Collaborating on documents in a team

Provide experienced Microsoft Teams users with the knowledge to extend their use, including setting up Teams for internal and external users. Advanced options within Microsoft Teams phone system including transferring and parking calls.

Key topics covered in this course:

• Using the Microsoft Teams phone app
• Managing settings and notifications
• Setting up teams and channels
• Collaborating with external users
• Managing settings and notifications

Provide users with the knowledge they need to change from a desk phone to a headset connected to Microsoft Teams so they can make, receive, and transfer calls as well as setup and manage voicemail and call forwarding.

Key topics covered in this course:

• Navigate in teams
• Finding and Adding contacts
• Understand presence
• Use a headset to answer and make a call
• Transfer a call to another person
• Setup and manage voicemail and call forwarding
• Manage call notifications and settings